Privacy Policy

The Crafty Haven customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Telephone

07981280948

Email

yvie@thecraftyhaven.co.uk

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Purchase or service history

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you

How long we keep information

We keep your contact information just long enough to answer any queries or contact we have from you through our website inquiry form.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.       

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint